marketing & operations associate – healthcare services

job overview this is a full-time office-based role (not remote) in one of the growing premium healthcare clinics in batam. we are looking for smart, proactive, and self-motivated individuals who want to own and drive the revenue engine of the business. this is a 0-to-1 growth role — perfect for someone who enjoys working in a dynamic environment and wants to make a real impact on the business. you will be responsible for the revenue of the business, and your performance will be evaluated based on the revenue growth you achieve.

you are a good fit if:

• have initiative and don't wait to be told.

• like the combination of strategy, execution, and interaction with people.

• focus on results and enjoy seeing the direct impact of your work.

• can manage multiple priorities without the need for constant supervision.

• have experience (or strong interest) in healthcare or wellness.

job description

1. drive revenue lewat growth initiatives & partnerships (60%)

• presentation of mental health services to potential corporate clients

• identification and approach of doctors for pharmacy referral collaboration

• clinic pitch to doctors for recruitment process

• direct follow-up with leads from digital campaigns to ensure clinic visits and revenue realization

• ensure reminders and scheduling of patient follow-ups

• coordinate with content and advertising freelancers on meta/tiktok, and monitor overall campaign execution

2. business strategy, branding & analysis (20%)

• track performance metrics: revenue, number of patients, service uptake

• support business planning with trend research, pricing, and new service ideas.

• conduct monthly competitor scans for clinic & pharmacy services

• design brochures, flyers and presentations for events, packages and workshops

• pantau digital kpis: ad reach, lead conversion, cost per lead, dan status follow-up

• monitor social media performance: reviews, engagement, follower growth, and content reach.

3. operational support (20%)

• check vendor invoices, discounts, and drug stock quality

• maintain procurement records and vendor dashboards

• manage purchases, utility payments and documentation

• support recruitment tasks: assist with staff recruitment plans

persyaratan pekerjaan

sangat penting:

• mandiri, bertanggung jawab, dan punya rasa memiliki yang tinggi

• nyaman bekerja tanpa supervisi langsung

• sangat terorganisir dan detail-oriented

wajib:

• pengalaman kerja minimal 3 tahun (internship/proyek tidak dihitung) di bidang business development, marketing, pharma, atau b2b sales

• kuat dalam komunikasi dan negosiasi

• mahir menggunakan ms office & google tools: powerpoint, spreadsheet, document

• paham dasar tentang digital marketing performance metrics

diutamakan:

• pengalaman di industri health care, pharma, atau wellness

• sarjana di bidang marketing, business, healthcare, atau jurusan relevan